Terms of Service

1. Acceptance of Terms

By accessing or using PsychReport.ai ("Service"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

PsychReport.ai is a HIPAA-compliant web application that enables mental health professionals to:

• Record psychological assessment scores and clinical notes
• Generate professional assessment reports using AI technology
• Manage evaluation sessions and client data securely

The Service is NOT:

• A practice management system
• A client management platform
• A complete medical ERP solution
• A substitute for professional clinical judgment

3. Professional Use Only

The Service is intended exclusively for use by licensed mental health professionals, psychologists, and authorized clinical staff. Users must:

• Hold appropriate professional licenses
• Comply with all applicable professional standards and regulations
• Maintain sole responsibility for all clinical decisions and diagnoses

4. Data Processing and AI Services

Data De-identification: All client data is automatically de-identified before processing.

Third-Party AI Services: We use third-party AI services to generate reports. By using our Service, you acknowledge that:

• De-identified data may be processed by our AI service providers under Business Associate Agreements
• No PHI is used to train AI models per our vendor agreements
• Generated reports are assistive tools requiring professional review and approval

5. HIPAA Compliance and Data Security

We are committed to HIPAA compliance and maintain:

• Business Associate Agreements with all vendors handling PHI
• Secure data transmission and storage protocols
• Access controls and audit logging
• Data backup and recovery procedures

User Responsibilities:

• Ensure proper authorization for data input
• Review and validate all AI-generated content
• Maintain secure login credentials
• Report any suspected security incidents immediately

6. Intellectual Property and Generated Content

Reports: AI-generated reports become your property upon creation, subject to your professional review and approval.

Platform: The Service, software, and underlying technology remain our exclusive property.

7. Limitation of Liability

PROFESSIONAL RESPONSIBILITY: You maintain full responsibility for all clinical decisions, diagnoses, and treatment recommendations. The Service provides assistive technology only.

DISCLAIMER: THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

LIABILITY LIMITATION: Our liability is limited to the amount paid for the Service in the preceding 12 months.

8. Subscription and Payment

• Service is provided on a subscription basis
• Fees are due in advance and non-refundable
• We may modify pricing with 30 days' notice
• Accounts may be suspended for non-payment

9. Termination

Either party may terminate this agreement with notice. Upon termination:

• Your access to the Service will cease
• You may request data export, delivered within 10 business days
• Data will be securely deleted per our retention policy
• These Terms survive termination where applicable

10. Modifications

We may modify these Terms with 30 days' notice. Continued use constitutes acceptance of modified Terms.

11. Governing Law

These Terms are governed by North Carolina law and subject to the jurisdiction of North Carolina courts.

12. Contact Information

For questions about these Terms:
Email: support@psychreport.ai